• Refund will be made after producing original cash receipt and cancellation charges will be applicable on the full amount of the total reservation for example if tourist pays 50% amount in advance and cancels his reservation then cancellation charge will be calculated on the full reservation.
• No refund will be made in the eventuality of the reservation being cancelled/re scheduled due to natural calamities. Unforeseen circumstances etc.
• Should the guest wish to amend any reservations, modifications, may be made on the website at the earliest convenience. The hotel will not be liable should it fail to provide its products and service and services due to unavailability.
• In the event that the hotel for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if cancelled . this is the limit of the hotel,s liability .
• The reserves to right to impose a cancellation fee of per room per night in the event of late cancellation notice or a no show at the hotel.
• Samrat Resort does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.